COVID-era programs

Learn how to monitor the status of your COVID-19 EIDL, make payments, and request servicing actions.

View loan balance and make payments

Create an account in SBA’s loan portal to monitor your loan status or to make payments. 

You are responsible for your COVID-19 EIDL monthly payment obligation beginning 30 months from the disbursement date shown on the top of the front page of your Original Note. During this deferment:

• If you do not make voluntary payments during the deferment, a final balloon payment will be due on your loan at maturity
• You may make voluntary payments without prepayment penalties
• Interest will continue to accrue on your loan during the deferment

SBA offers programs to help small businesses handle short-term financial difficulties. SBA allows eligible COVID-EIDL borrowers to reduce their payments by 50% for six months. To apply, borrowers can request this help through SBA’s loan portal. Eligible borrowers can take advantage of this program once every five years.

At this time, only loans that are current and were originally approved for $200,000 or less are able to request this payment assistance through the SBA Loan Portal. 

For loans initially approved exceeding $200,000, SBA is working diligently to give you the ability to request help through SBA’s loan portal. Until then, if you need assistance with a larger loan, please email your request to COVIDEIDLServicing@sba.gov.

Eligibility:

• Loan must be less than 90 days past due at the time of the request
• The loan must not have a Charged Off or Uncollectible status
• The business must be actively open and operating
• The borrower and all owners must not be subject to active bankruptcy proceedings
• Requesting due to a temporary financial difficulty or cash flow issue rather than a long-term challenge

Please note:

• If you are currently participating in payment assistance, you will continue in the program for the duration of your current enrollment period
  • After this period is complete, you are required to resume full payments
• The following actions are required by law:
  • Treasury Bureau of Fiscal Service Offset Program (TOP): If you fail to make payments under SBA’s payment assistance or on their regular loan, your account may be referred to TOP after reaching 120 days of delinquency.
  • Treasury Bureau of Fiscal Service Cross-Servicing Program (CSP): Loans that meet specific delinquency eligibility requirements will also be transferred to the CSP. Once referred to CSP, these loans are no longer serviced by SBA. SBA will not be able to assist you, and you must contact the Treasury Bureau directly.
• If your loan is currently in charged-off status, but not yet been referred to Treasury cross-servicing, and you wish to restore it to good standing, please
  • Log into SBA’s loan portal to submit a payment for the full overdue balance
  • Reach out to CovidEIDLServicing@sba.gov to request the reinstatement of your loan to current status, after the payment has been processed
• If approved, interest is not waived during your six-month reduced payment period
  • Interest continues to accrue on the outstanding loan balance, and will result in an increased balloon payment at the end of your loan term

For assistance with locating a Resource Partner to address your needs, contact your local District Office or search to see what is available in your area.

If you need to make a change to your COVID-19 EIDL, such as requesting a change in ownership or release of collateral, SBA has clear instructions to help you through the process. This is called a servicing action.

Each type of change (or servicing action) has specific steps and paperwork you’ll need to submit to SBA. Before you send in your request, make sure to read the correct servicing action requirements letter below so you know exactly what’s needed. Taking the time to send a complete and accurate request will help avoid process delays.

After you’ve gathered everything, email your completed servicing action request to COVIDEIDLServicing@sba.gov.

Servicing action requirement letters

• Assumption request
• Change in Ownership request
• General Assistance request
• Release of Collateral request
• Release of Guarantor request
• Relocation of Business request
• Subordination request
• Substitution of Collateral request

For guidance on an anticipated business closure or liquidation, please send a message through SBA’s Loan Portal or contact the COVID EIDL Servicing Center at COVIDEIDLServicing@sba.gov.

Audit requirements for non-profit borrowers

If you are a non-profit COVID-19 EIDL borrower that expended $750,000 or more in loan funds (and expenditures from other Federal awards) in a single year, you are subject to requirements under the Single Audit Act. Because there are no continuing compliance requirements, these audit requirements only apply in the year that the loan funds are spent. For more information on Single Audit Act requirements, please review 2 CFR 200, Subpart F or consult an accountant.

EIDL Advances are not subject to requirements under the Single Audit Act.

Effective March 13, 2024, all borrowers, regardless of loan size, can use SBA’s direct forgiveness portal. Applying for forgiveness using the portal can take as little as 15 minutes, and correspond to those asked on the SBA PPP forgiveness forms. 

If you would prefer to work with your lender, lenders can still accept PPP forgiveness applications directly. Reach out to your lender for assistance.

• Borrowers can apply once they’ve used all the loan proceeds they’re requesting forgiveness for.
• Borrowers can apply for forgiveness any time up to five years from the date that SBA issued the SBA loan number.
• If borrowers do not apply for forgiveness within 10 months after the last day of the covered period, then PPP loan payments are no longer deferred, and borrowers will begin making loan payments to their PPP lender.

Borrowers who have not complied with these conditions will be in default of their PPP loan and will be referred to Treasury for offset or cross servicing. 

Each forgiveness form has unique instructions for documentation that must be submitted with your loan forgiveness application.

Loan amount	SBA form	General information
Loans of $150,000 and below	SBA form 3508S PPP Loan Forgiveness Application + Instructions	SBA Form 3508S does not require borrowers to provide additional documentation upon forgiveness submission, but borrowers should be prepared to provide relevant documentation if requested as part of the loan review or audit processes.
Loans over $150,000	SBA form 3508 PPP Loan Forgiveness Application + Instructions SBA form 3508EZ PPP Loan Forgiveness Application + Instructions	SBA Form 3508 and SBA Form 3508EZ do require a borrower to provide additional documentation upon forgiveness submission.  In the instructions for each form, see the section titled “Documents that Each Borrower Must Submit with its PPP Loan Forgiveness Application” for additional details.